Post: #21

(02-14-2012 2:46 PM)xtraspecial Wrote:  I ordered the Unscented TL spray and oil for the Black Friday Sale, and my order was quick and good. Neither of them had any scent at all, but my wife was extremely allergic to the TL oil, which is odd cuz she is only allergic to dust and dogs.

The second batch I got with 3 bottles of TL, TJ, TC, and TT do have an odd orangeish type smell. The TL spray almost smells abit like TJ.

Should the Unscented TL spray smell that bad?

unscented pheromones means that it has no fragrance
the pheromones have a smell of their own
i can't smell mones so i lucky

Post: #22

i must say they handle a mistake in my recent order very quickly i love their customer support

Post: #23

I have only received one order from TP. I had no problems at all and was very well pleased. I just placed my second order a few days ago...I think everything will be fine.

Post: #24

The TL is supposed to smell like Androstadienone since most of the pungent smell comes from the Androstadienone . The stinky smell from TJ comes from the cops. So if unless you checked the "add a cops boost" button to your TL, then no, it shouldn't be smelling like TJ.

I don't know what causes the allergic reaction but Tisha mentioned that she's extremely sensitive too. I'm not sure if its the Est or the Methoxyestratetraenone tho

(02-14-2012 2:46 PM)xtraspecial Wrote:  I ordered the Unscented TL spray and oil for the Black Friday Sale, and my order was quick and good. Neither of them had any scent at all, but my wife was extremely allergic to the TL oil, which is odd cuz she is only allergic to dust and dogs.

The second batch I got with 3 bottles of TL, TJ, TC, and TT do have an odd orangeish type smell. The TL spray almost smells abit like TJ.

Should the Unscented TL spray smell that bad?

Post: #25

I placed an order yesterday night for my younger brother and today in the morning i received an email that the order was in transit...

Post: #26

So,

This post is a pro vs. con story of my most recent order with True Pheromones that I received today.

First off, I am Canadian (this has a to do with my story, not me being a jovial turd).

First, the Pro:
I ordered TL spray, TL oil, TT, TComm, TChar, TR, TO, TJ w/cops boost (came separately as I hoped. Yay to paying $14.99 for a $25 product!). This was part of their 50% off sale so I had to make the plunge.
With the order, I was quite surprised to find some free samples:
1 True Alpha Body Spray which is cool, but I already bought one on my first TP order... but still cool. ($25 on its own, $4.99 with TA purchase).
1 To-Go of TrueCharisma ($4.99 with TChar purchase) aaaaand...
an Electronic Pheromone Diffusion System! Wow! That's worth $99 on its own! Don't really need it but pretty cool to have!
So, I received anywhere from $108.98 to $128.99 worth of product for free! Not to mention that all of the products I bought were half price!

Now here's the tiny (but still worthwhile to mention) Con:

As I am a Canadian and TruePheromones is a Canadian company, they must charge me HST (Harmonized Sales Tax) which is 13%.
When I heard the doorbell and ran to my door to grab the (bigger than I expected due to diffuser) box, the Postal Worker said those words I always hope to not hear when getting an international shipment: "There's a COD (Cash On Delivery) charge". This confused me as having a COD charge means that I had to pay a duty/tax on the item which I already paid taxes on. The COD charge came out to more than the HST that TP charged me (obviously because it was a tax on top of a tax).

I immediately Live Chatted TP and got Demetra. She said I must contact the Canadian Border Services Agency to get a refund and that it was not in TP's hands at that point.

I did so.

When I contacted the Canadian Border Services Agency, they told me that if HST was charged by the company (TruePheromones) and is shipped from a location outside of Canada (TP's warehouse they ship from is in Texas), said company must put documentation that it was charged on the outside of the package so as to avoid the charges by the receiver. They also told me that they would be unable to refund the fee due to the shippers error of not posting documentation on the box. I then told Demetra that as I would be making purchases from them again, that they should communicate this information to the Texas warehouse.

She then replied with "Ok I will pass on the commentary and we will be sure that this wont happen again."

That's it.

I wasn't going to ask for anything else as I feel they "pre" made up for it by giving me over $100 worth of product for free.

I like TP, but again, this is an uncensored forum and figure I'd share my experience.

Post: #27

On a simular note UK customs got hold of my bottle of Alfa Maschio when it arrived the other week and I had to pay a £15 customs handling charge on top of the £42 I had alresdy spent, obviously they dont have enough money for a fucking christmas party this year so I'm having to foot the bill, I dont think its the phero companies fault but customs are going to stick their big snouts into about 30-40% of packages they set eyes on unfortunately.

Post: #28

(02-17-2012 2:08 PM)jontym Wrote:  On a simular note UK customs got hold of my bottle of Alfa Maschio when it arrived the other week and I had to pay a £15 customs handling charge on top of the £42 I had alresdy spent, obviously they dont have enough money for a fucking christmas party this year so I'm having to foot the bill, I dont think its the phero companies fault but customs are going to stick their big snouts into about 30-40% of packages they set eyes on unfortunately.

Man!!! Customs remaind of Organize Crime (The Mafia)

Post: #29

MagicMan...that stuff you got for free was part of their advertised special (at least the diffusion system and the body spray). I wouldn't hesitate to ask them to refund the tax. Why should you pay it twice? That raises your total by over 26% when it should be 13%. Not very cool of them IMO.

Post: #30

(02-17-2012 2:26 PM)halo0073 Wrote:  MagicMan...that stuff you got for free was part of their advertised special (at least the diffusion system and the body spray). I wouldn't hesitate to ask them to refund the tax. Why should you pay it twice? That raises your total by over 26% when it should be 13%. Not very cool of them IMO.

Hmn... I feel dumb-ish now.
How do you think I should go about asking?
I was already told once about it "being between me and customs" on chat.
And since a refund wasn't really offered after discussing it...
Sorry, just hadn't had to deal with this yet.