Alpha Dream - Banned
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RE: Mmmm What was the problem - AD Orders?
12-06-2012 3:00 AM
(12-06-2012 1:25 AM)Mark_38 Wrote: Something I cant seem to work out.
I place two orders yesterday around 12pm (Perth time) received the email order confirmation for both orders and money was deducted from PayPal account, everything seemed normal.
Surely one would expect some sort of follow up/explanation if you were to cancel orders of over $300 and $200???
we canceled the orders as the billing address was to Washington in the United States however the shipping address was to Malaysia. There was no email address provided with either orders and we were not able to get in touch with you via the phone number you provided us. Therefore we believed both orders were fraudulent and we canceled both of them. had you had provided an email address or a valid telephone number we would be able to contact you and resolve the issue before canceling the order.
If you wish to pursue the order, the billing address must be in the country you are having the items delivered to.
We apologize for any inconvenience. We cancel orders like this and in these circumstances to prevent risk to card holders or account holders, especially around the holiday season. We would rather lose the money than potentially leave someone without enough funds in their account to buy their children or grandchildren a Christmass present this year.
Please contact us mark if you wish to pursue the order. Email [email protected].
Chris @ Alpha
(This post was last modified: 12-06-2012 3:04 AM by Alpha Dream.)
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12-06-2012 3:00 AM |
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John Schlongfellow - Banned
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Rainbow Sprinkles Adhesive Dept.
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Sex: Often Please
Posts: 405
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RE: Mmmm What was the problem - AD Orders?
12-06-2012 4:34 AM
Wow Mark I feel a little bad about steering you this direction now. ![Redface Redface](/images/smilies/redface.gif)
Even the people at McDonalds can do two orders at once
SteveO would have had your stuff on the way already.
Chris you better go whip Sasha harder and tell her to tighten up !! ![Big boss Big boss](/images/smilies/big_boss.gif)
My advice is only based on mistakes I've made.
I am the Edison of socialization.
Exoticaxs, Connectionsxs, Cohesion oil, Ascend oil, Desire Me oil, Domination oil, Evolve oil, Glace, Corpo, Alpha Donna, LIIK, TA oil, TL oil, TL4W spray, 7keto DHEA, DHEA, Neno, PEA, Trione, Anone, Enone, Erone, Arone, A THDOC,
Neno Neno Wherefore art thou oh Neno ???? right next to the coffee !!
http://pherotruth.com/Thread-My-stream-o...9#pid74219
rant ---> http://pherotruth.com/Thread-My-stream-o...9#pid73109
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12-06-2012 4:34 AM |
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John Schlongfellow - Banned
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Rainbow Sprinkles Adhesive Dept.
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Joined: Oct 2012
Sex: Often Please
Posts: 405
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RE: Mmmm What was the problem - AD Orders?
12-06-2012 5:18 AM
dafixisin smartkid dejavu are all asian or in asia IIRC
I think all these guys have done some XS stuff but are all men.
bleh.... wrote a bunch more but this is the wrong spot......deleted
yeah.... valid email....... like someone calling you to say they don't have your phone #
My advice is only based on mistakes I've made.
I am the Edison of socialization.
Exoticaxs, Connectionsxs, Cohesion oil, Ascend oil, Desire Me oil, Domination oil, Evolve oil, Glace, Corpo, Alpha Donna, LIIK, TA oil, TL oil, TL4W spray, 7keto DHEA, DHEA, Neno, PEA, Trione, Anone, Enone, Erone, Arone, A THDOC,
Neno Neno Wherefore art thou oh Neno ???? right next to the coffee !!
http://pherotruth.com/Thread-My-stream-o...9#pid74219
rant ---> http://pherotruth.com/Thread-My-stream-o...9#pid73109
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12-06-2012 5:18 AM |
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Mark_38
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RE: Mmmm What was the problem - AD Orders?
12-06-2012 6:15 AM
Its not the end of the world mate, if I can get some advice I will send her something to assist in cheering her up
If not then no problem either
There does seem to be a few Asian males or male living in Asia using mones who could possibly help on the unisex products
Reading Dejavu thread over in SteveO section "The Asian Perspective and his adventureXS" I am starting to think if Steve's male products are working then there would be no reason for the female products to be too strong!!
So many choices so little time
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12-06-2012 6:15 AM |
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Alpha Dream - Banned
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RE: Mmmm What was the problem - AD Orders?
12-06-2012 2:43 PM
Mark I did not mean to say that you can't order from us - it's just that with these types of orders if we are not contacted before the order is placed, or if we cannot get in touch with the person then we automatically cancel the orders. however after hearing your situation we are be more than happy to accept the orders this time if you wish to place them through again.. or if you decide to go with Steve's products and that's fine too.
We have been getting a lot of fraudulent orders lately, so this is why we were so careful about your order.
Best wishes to you and sorry for all the confusion. Good luck my friend.
Chris @ Alpha
(This post was last modified: 12-06-2012 2:45 PM by Alpha Dream.)
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12-06-2012 2:43 PM |
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Sasha@ALPHA
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<3 xo
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RE: Mmmm What was the problem - AD Orders?
12-06-2012 11:45 PM
(12-06-2012 1:25 AM)Mark_38 Wrote: Something I cant seem to work out.
I place two orders yesterday around 12pm (Perth time) received the email order confirmation for both orders and money was deducted from PayPal account, everything seemed normal.
When opening my emails this morning there are two notifications from PayPal, stating that Alpha Dreams has sent a full refund! And one email from Alpha Dreams stating that my order #9620 has been cancelled. Please contact us if you have any questions............
Now there was NO explanation of WHY the orders were cancelled?
I emailed Chris straight away (6am Perth time) asking him what the problem was but I am yet to hear back from anyone?
Surely one would expect some sort of follow up/explanation if you were to cancel orders of over $300 and $200???
Hi Mark,
I am so sorry, I am new to the company and I gave Chris the wrong information. The error is mine, I have sent you an email explaining what happend. I also handle emails and I did not see your email until today, I am sorry for the delayed response. Hopefully we can take care of this asap. I hope to hear from you. *Sasha
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12-06-2012 11:45 PM |
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