Post: #1

I haven't received my true love bottle yet.

Post: #2

And they seem to mistake my order. Because I order it by email. But I already forwarded our email regarding my order to prove it. Anyone from Asia to confirm how many days they usually ship to Asia ?

Post: #3

I talked to them about this once actually they said about 15 - 20 business days.

Post: #4

Depends. They also did a mistake during my first order. I waited forever only to find out that they shipped to the wrong country. I had that mistake rectified soon after. Second shipment took around 10 days, now with empty sample bottles. Another complain later, and another shipment reached my house in Malaysia in 5 days

So yeah, u might get yours in around 10 days, average.

Post: #5

(07-22-2013 8:56 PM)maeve Wrote:  Depends. They also did a mistake during my first order. I waited forever only to find out that they shipped to the wrong country. I had that mistake rectified soon after. Second shipment took around 10 days, now with empty sample bottles. Another complain later, and another shipment reached my house in Malaysia in 5 days

So yeah, u might get yours in around 10 days, average.

lol you got lucky then, definitely not what customer rep said =p heh

Post: #6

(07-22-2013 8:54 PM)ryusei Wrote:  I talked to them about this once actually they said about 15 - 20 business days.

They shipped it on 7 th June 2013. And I haven't received it yet. They told me to check on my custom. I checked it and still don't have it. I have ordered many times from LAL, alpha dream and pheroXS and all have arrived with no problem at custom. Hope they can solve this problem.

Post: #7

(07-22-2013 8:56 PM)maeve Wrote:  Depends. They also did a mistake during my first order. I waited forever only to find out that they shipped to the wrong country. I had that mistake rectified soon after. Second shipment took around 10 days, now with empty sample bottles. Another complain later, and another shipment reached my house in Malaysia in 5 days

So yeah, u might get yours in around 10 days, average.

Me too, I just ordered 1 true love, but they charge my credit card for true love and true instinct spray. I already send them my email regarding my order to prove it. And I haven't received my order, they said shipped on 7 June 2013. It is possible they shipped it in the wrong country like you too. Hope someone from true phero can help me.

Post: #8

I see. That's almost 2 months. Something definitely went wrong there. I actually seek help from one of the PT forumer to locate my parcel, and he's the one that told me that my parcel went to another country. So if u could, u can try contacting USPS. Or, u can try to check with TP regarding your home address that they put on the envelope. Popular mistake they always so there.

I'm going to give u an excerpt of my email, if this can help u:

Hi maeve,

Thank you for contacting True Pheromones.

Thank you for your hard work, as I looked at the address I see that it was our mistake. I will be sure to reship your order today.

Again thank you so much for your help. I apologize for my mistake. Sorry for the inconvenience.

Please contact us if you have any further questions.

Thanks,

Lolly C.

True Pheromones

1-877-PHERO-77(743-7677)
365 Day Money Back Satisfaction Guarantee!